HP PHOTOSMART 5520 PROBLEM SOLVING

If none of the cartridges are low on ink , you do not need to replace them yet. Purchase replacement cartridges and other supplies from the HP Store or local retailers. Return to the step to check the print settings. Click the name of your printer, and then click Continue. Examples of horizontal streaks and vertical streaks in the printout.

Closing the ink cartridge access door. Replace the problem ink cartridge Replace the problem ink cartridge. This page requires Javascript. Asia Pacific and Oceania. Modify your browser’s settings to allow Javascript to execute.

Where or how do I get the printer assistant for a ?

The Advanced Options dialog box opens. If any ink cartridges protrude, press down firmly until each ink cartridge snaps into place.

hp photosmart 5520 problem solving

Remove and reinsert the ink cartridges again Repeat the steps that you performed earlier in probldm document to remove and then reinsert the ink cartridges indicated in the error message.

Use genuine HP ink cartridges.

If the serial number does not display and your printer uses a network connectionconnect a USB cable to the printer and computer. Skip to the step to print a Print Quality Diagnostic report.

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Solved: Printer Assistant for HP Photosmart ? – HP Support Community –

Now Phone support can connect to your computer and do it for you. Do not lift the carriage latch handle to install the ink cartridges. The Virtual Agent is currently unavailable.

hp photosmart 5520 problem solving

I would like to get the Printer Assistant up and running for you but require a little more information: The Virtual Agent is currently unavailable. Purchase replacement cartridges and other supplies from the HP Store or local retailers. Modify your browser’s settings to allow Javascript to execute. Europe, Middle East, Africa. This product was sold by a reseller. Service or replace your HP product if the issue persists after completing all the preceding steps.

If the issue persists, continue 5250 the next step. This page requires Javascript. Check the print settings Check the print settings to make sure they are appropriate for your print job. I would like to get the Printer Assistant up and running for you but require a little more information:. Europe, Middle East, Africa. Search Windows for control paneland then click Control Panel in the results. Never turn off the printer when ink cartridges are missing.

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For the second attempt, I left the wet paper towels in place for a couple of hours to really soak the print heads. Please use the product number and serial numbers of the new prolbem to validate warranty status. The link from Win 10 app still asks me to connect a scanner. This page requires Javascript.

hp photosmart 5520 problem solving

Already have an HP account? Locate the ink cartridge slot contacts in the ink cartridge slot.

The hhp returns to the right side of the printer. Press down on the printhead latch. Moving the tab too far might damage the ink cartridge or cause the tab to break off.

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This topic has been archived. Check the printhead warranty status. If the ink cartridges, printhead, or printer is replaced under warranty, the support agent will request the print sample.

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