If none of the cartridges are low on ink , you do not need to replace them yet. Purchase replacement cartridges and other supplies from the HP Store or local retailers. Return to the step to check the print settings. Click the name of your printer, and then click Continue. Examples of horizontal streaks and vertical streaks in the printout.
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The Advanced Options dialog box opens. If any ink cartridges protrude, press down firmly until each ink cartridge snaps into place.
Remove and reinsert the ink cartridges again Repeat the steps that you performed earlier in probldm document to remove and then reinsert the ink cartridges indicated in the error message.
Use genuine HP ink cartridges.
If the serial number does not display and your printer uses a network connectionconnect a USB cable to the printer and computer. Skip to the step to print a Print Quality Diagnostic report.
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Now Phone support can connect to your computer and do it for you. Do not lift the carriage latch handle to install the ink cartridges. The Virtual Agent is currently unavailable.
Already have an HP account? Locate the ink cartridge slot contacts in the ink cartridge slot.
The hhp returns to the right side of the printer. Press down on the printhead latch. Moving the tab too far might damage the ink cartridge or cause the tab to break off.
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This topic has been archived. Check the printhead warranty status. If the ink cartridges, printhead, or printer is replaced under warranty, the support agent will request the print sample.